Knowledge Base FAQ
Expert answers on protocol internals, privacy, payment logic, and the remote sandbox
⚡ Smart Protocols & Traffic Routing
Do I need to choose between Reality and Hy2 protocols?
No manual selection needed.
The client features Smart Dual-Engine architecture. The engine constantly probes network conditions and seamlessly switches between the stealthy
The client features Smart Dual-Engine architecture. The engine constantly probes network conditions and seamlessly switches between the stealthy
Reality protocol and the high-burst Hysteria-2 protocol. Just hit "Connect" — the AI handles the rest. Why is your Reality protocol so hard to detect?
Traditional VPN obfuscation is just a thin HTTP shell. Our Reality protocol, combined with our proprietary "Smart Gateway Camouflage" technology, actually runs a fully operational enterprise web portal on the server. This withstands any shallow or deep active probing (DPI) by the GFW, giving it an extremely high survival rate.
What does "Philippines Traffic Unlock" mean in the app?
This is an advanced feature using server-side BGP routing control.
When enabled, our servers inject routing rules that precisely divert traffic for Netflix, GCash, and Maya through our rare Philippines native Globe home broadband exit — without changing your current node.
When enabled, our servers inject routing rules that precisely divert traffic for Netflix, GCash, and Maya through our rare Philippines native Globe home broadband exit — without changing your current node.
Can I use BitTorrent (BT) through the VPN?
BT downloads are physically blocked inside the VPN tunnel.
We have
We have
tc flow control rules at the kernel level, plus smart routing (routing rules block) on the client. BT traffic is precisely identified and automatically bypassed to your local ISP connection — protecting server IPs from DMCA complaints and maximizing your local download speed. 🌐 Cloud Sandbox (Remote Browser)
Can the remote browser upload and download files? NEW
Yes, fully open now.
Breaking the last barrier of cloud environment isolation. You can now not only browse in a clean environment but also download target files in the remote browser and securely transfer them to your local machine, or upload local assets to the cloud environment.
Breaking the last barrier of cloud environment isolation. You can now not only browse in a clean environment but also download target files in the remote browser and securely transfer them to your local machine, or upload local assets to the cloud environment.
What's the difference between "Philippines Unlock" and the Remote Browser?
Philippines Unlock (VPN layer): Routes specific domains through Philippines exit. But your local GPU still renders the page, so hardware fingerprints (Canvas/WebGL) may still be exposed to risk-control systems.
Remote Browser (Physical layer): A complete cloud VM runs on our servers. All browsing computation is done in the cloud — your device only receives an encrypted video stream — achieving true 100% hardware fingerprint physical isolation.
Remote Browser (Physical layer): A complete cloud VM runs on our servers. All browsing computation is done in the cloud — your device only receives an encrypted video stream — achieving true 100% hardware fingerprint physical isolation.
How do I reduce remote browser mouse latency?
Click "Test Latency" in your dashboard to check all nodes and connect to the lowest-ping node (Japan/Korea/Singapore often best).
💡 Hardware Power: Our cloud servers are equipped with NVIDIA RTX 5090 for hardware VNC stream encoding, compressing remote rendering latency to single-digit milliseconds — far beyond cheap CPU-based software encoding.
💡 Hardware Power: Our cloud servers are equipped with NVIDIA RTX 5090 for hardware VNC stream encoding, compressing remote rendering latency to single-digit milliseconds — far beyond cheap CPU-based software encoding.
What is Tor mode vs. regular remote browser?
Tor Mode (Onion Network): Multi-layer encrypted routing through onion network. Traffic is forced through at least 3 random global relay nodes. Even if the server is seized, tracing back is impossible — ideal for extreme privacy scenarios.
Standard Mode: Direct high-speed overseas exit, faster response (supports smooth HD video). Privacy is based on our complete physical container isolation.
Standard Mode: Direct high-speed overseas exit, faster response (supports smooth HD video). Privacy is based on our complete physical container isolation.
Do I need to install any plugin to use the remote browser?
Zero installation required.
This is a pure web service. Whether you're on a restricted corporate network or a borrowed public device, just open a browser, click "Wake Up", and your sandbox is instantly ready. Close the tab and all records are incinerated.
This is a pure web service. Whether you're on a restricted corporate network or a borrowed public device, just open a browser, click "Wake Up", and your sandbox is instantly ready. Close the tab and all records are incinerated.
🔐 Account & Ultimate Privacy
I lost my random code — can I recover it?
No. Absolutely impossible.
Our system embodies the "burn-after-reading" philosophy. After payment and account creation, to guarantee absolute privacy, the system automatically purges all payment order records. We have no database of contact information — recovery is physically impossible.
Treat your random code like a master password — write it down and keep it safe.
Our system embodies the "burn-after-reading" philosophy. After payment and account creation, to guarantee absolute privacy, the system automatically purges all payment order records. We have no database of contact information — recovery is physically impossible.
Treat your random code like a master password — write it down and keep it safe.
Why does Xiexie recommend Monero (XMR) payment?
Monero is the only truly untraceable cryptocurrency. Unlike Bitcoin/USDT with their public ledgers, XMR cryptographically hides sender, receiver, and amount at the protocol level.
Combined with our no-email registration, XMR payment enables a complete 100% anonymous identity loop.
Combined with our no-email registration, XMR payment enables a complete 100% anonymous identity loop.
Does it support Kindle and E-ink devices?
Native support, perfect compatibility.
When the system detects Kindle Oasis / Boox or similar e-ink devices accessing the dashboard or browser, it auto-activates "Minimal Reading Mode": all CSS animations disabled, color gradients stripped, high-contrast pure black-and-white UI — smooth and readable even on low-refresh e-ink screens.
When the system detects Kindle Oasis / Boox or similar e-ink devices accessing the dashboard or browser, it auto-activates "Minimal Reading Mode": all CSS animations disabled, color gradients stripped, high-contrast pure black-and-white UI — smooth and readable even on low-refresh e-ink screens.